The much touted Streets at Southglenn became just a little bit
more real to many shoppers on June 15 when Whole Foods Market
opened at the burgeoning $310 million development at the
intersection of University Boulevard and Arapahoe Road.
For months, the leading natural and organic grocer had been
among the most anticipated of confirmed retailers at Streets at
Southglenn, a mixed-use cluster still under construction on the
site of the former Southglenn Mall.
“People are equating the opening of Streets at Southglenn with
the opening of the store,” said Ben Friedman, Whole Foods’ regional
marketing coordinator. “There’s some pressure that comes with that,
but there’s also a lot of pride that comes with that.”
Whole Foods is the first new anchor store to open in the heart
of the “new urban” complex. It is the chain’s first new Colorado
store in more than three years. The opening comes as the grocer
tries to sell 32 of its Wild Oats stores. The attempted sale is
part of a deal with the Federal Trade Commission related to an
anti-trust challenge to Whole Foods’ purchase of Boulder-based Wild
Oats.
Although the retailer’s new location has its own parking area,
the 58,000-square foot store is also well integrated into the
Streets at Southglenn with side doors and an outdoor café opening
onto the Commons, the main arterial within the pedestrian-friendly
streetscape.
The Centennial location is the 19th in Colorado for the Austin,
Texas-based chain called “America’s Healthiest Grocery Store” by
Health magazine. The natural-foods grocer has more than 275 stores
in the United States, Canada and England.
According to the company, the new store represents the latest in
Whole Foods’ corporate thinking. Health education and so-called
“theater” related to food preparation are integrated throughout the
store’s departments.
“It’s important that people know their food doesn’t come from
the grocery store and to give people a greater understanding as to
the process it takes for your food to come from the field, farm or
ocean to your table,” Friedman said.
Signs labelled “Your Health Starts Here” and “The Whole Story”
offer nuggets of information about the store’s products,
philosophies and policies, including not carrying food made with
antibiotics, growth hormones and even artificial sweeteners.
“You won’t see artificial colors, additives or ingredients in
anything that we sell anywhere,” said Rob Megahan, vice president
of design and development. “You also won’t find hydrogenated oils
in our store.”
While perusing the grocer’s seafood department, for example, one
cannot help but learn about what potentially sets Whole Foods’
salmon apart from what may be purchased at a more traditional
grocery store.
“A lot of people don’t know that there’s a process out there
where you inject carbon monoxide into fish and it turns bright
red,” Friedman said. “You can take that same piece of fish, throw
it in the trunk of your car for a year and it’ll still be red. It
might not taste the same and it might smell a little bit different.
But it’ll look the same.”
According to the company, Whole Foods only works with
specialized providers that meet the firm’s exacting standards
relating to health, the environment and humane treatment of
animals.
For example, all of the grocer’s beef comes from free-range,
grass-fed cows. The store even boasts of what it claims is
“cruelty-free” veal, according to meat coordinator David
Rudlinger.
“These are young animals that are 6 to 9 months of age that have
been raised on the pasture their entire life. They’re still with
their mothers. They eat grass and their mothers’ milk,” he
said.
In the case of seafood, Whole Foods owns two seafood processing
centers in Seattle and Boston and says it keeps close tabs on its
providers’ catch methods.
“We actually in some cases know the boat our fish is coming off
of and the captain of the boat,” Megahan said.
Whole Foods also carries a broad range of vegetarian and vegan
foods. The store’s Whole Body department offers an assortment of
dietary supplements, books and other products, as well as consumer
counseling to help guide shoppers through their lifestyle
choices.
“Let’s say you want to lose weight. Someone on staff will be
able to talk to you,” Megahan said. “Let’s say you need a little
more energy. Let’s say you’re preparing for a triathlon. We want to
meet you where you are in your life stage.”
Whole Foods emphasizes its environmental building philosophies
through such features as high-efficiency coolers and lighting,
waterless urinals and electric-car plug-ins in the parking lot.
Magahan is particularly proud of the store’s produce bins made
of Colorado beetle-kill pine.
“This wood was actually going to waste,” he said. “We’re trying
to take a real tragedy that’s happened in a lot of these areas and
turn it into a win-win.”
The store’s “team members” are particularly excited about being
the first new retailer to open in the heart of Streets at
Southglenn.
“This is a very important project for the City of Centennial,”
team leader Rob Plutt said. “We’ll be a big anchor for the shopping
complex.”
By the numbers