Littleton’s new postmaster is ready to deliver.
Lora McLucas was officially sworn in on Oct. 24, though she’s been on the job in Littleton since Oct. 14. McLucas, who rose through the ranks from a part-time mail carrier in southern Colorado …
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Lora McLucas was officially sworn in on Oct. 24, though she’s been on the job in Littleton since Oct. 14. McLucas, who rose through the ranks from a part-time mail carrier in southern Colorado to a high-level manager, said she’s well aware of the challenges the U.S. Postal Service faces in the 21st century.
“We have to change,” McLucas said. “We need to get in line with the changes other carriers are making, like giving people instant updates on their deliveries.”
McLucas’ turf covers Littleton, Highlands Ranch, Ken Caryl, Columbine Valley and Centennial. She’s aware some customers in her coverage area have expressed frustration with the level of service.
“I’m planning to focus on the fundamentals: on-time mail delivery, and servicing our customers at the window,” McLucas said. “We haven’t paid as much attention to our window lines as we should.”
McLucas said her employees would describe her as “a little intense, but fair. All I want is for people to do their jobs.”
She comes by her no-nonsense approach honestly. McLucas was previously an Army combat medic, who worked in the burn unit at Fort Sam Houston in San Antonio during Desert Storm, and later spent years as a police officer in Trinidad in southern Colorado.
After joining the Postal Service as a mail carrier, McLucas quickly rose through the ranks, and has previously worked as postmaster in Commerce City, Wheat Ridge and Arvada. Most recently she was manager of operation programs for the Denver district manager before being appointed to replace the outgoing postmaster in Littleton.
McLucas said she wants people to know that the Postal Service is a self-sustaining organization and doesn’t rely on tax dollars.
“We’re self-sufficient,” Mc Lucas said. “We’re a business and we need to operate like one.”
McLucas’ husband also works for the Postal Service, and her two children are also in public service: her daughter is a 911 dispatcher in Boulder, and her son leaves for Marine Corps basic training in June.
Littleton officials welcomed McLucas at her swearing in ceremony.
“Lora seems very nice and interested in becoming involved in the community,” said District 3 City Councilmember Phil Cernanec, who attended the ceremony. “It’s great to see someone who’s not just a native Coloradan and a veteran, but someone who’s interested in Littleton. We’re thrilled to have her.”
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